Frequently Asked Questions

All successful recoveries start with a referral. We do accept self-referrals, but if your insurance requires a physician referral we will let you know. These referrals can be sent to our admissions department at 1.866.233.2448.

We accept a variety of insurances including Medicare, Medicaid, Workers Comp, Paramount & MyCare Ohio. Unlike many of our competitors, we also accept private insurance. If a copay is to be met upon your visit, you will be made aware prior to your appointment. We accept cash, check, debit and/or credit card.

Wear comfortable and loose fitting clothes with gym appropriate footwear. Communicate with your therapist if you are having a treatment that requires different attire.

The aim of therapy is to relieve pain with movement, with that said, as you regain your mobility you can experience temporary soreness as a result of utilizing muscles you have not activated or are currently recovering from. This is an expected result of therapy and should not cause concern. In order to decrease this potential side effect, communication between you and your therapist is important. Our goal is for you to be pain free with your daily activities.

Yes, we can provide you with a good faith estimate upon request for the services we provide. A good faith estimate, referred to as GFE, is a form that details the expected charges for treatment/services. This is not a bill, nor is it a contract. It is itemized with specific details/expected charges for any times/services related to your care. For more information, feel free to reach out to us directly or visit.

Session treatment times are based on your functional needs and treatment provided. This can be discussed with your therapist or scheduled ahead of time. Average time of first evaluation runs 1 hr and 15 minutes whereas treatment sessions thereafter may run 45-60 minutes.

All our therapists including occupational therapists, physical therapists, and speech language pathologists hold an accredited degree from their associated programs. Some have gone on to receive advanced certifications and degrees in addition to their therapy degree. Every one of our therapists are licensed through the State Board and hold a license to practice physical therapy in the State of Ohio.

The primary difference between the two fields is that physical therapy helps patients cope with pain, increase range of motion, improve endurance, and develop gross motor skills; occupational therapy focuses more on how clients perform activities and roles that are most important to their daily lives, including assessing and treating physical, psychosocial, behavioral, cognitive, or sensory skills.

  • PT focuses on helping improve movement, mobility and function by a variety of exercises, stretches or physical activities.
  • OT focuses on assisting with performing day to day activities as well as making environment more optimal for everyday life.
  • “Two sides of the same coin”.

There are different approaches to how to set up care for the patient. Rehabilitation is more re-establishing/regaining the ability to perform a task that was lost/impaired. Habilitative is more for skills that have not yet learned/developed. Habilitative services are aimed to maintain a functional status and teach strategies to improve function for daily living, whereas rehabilitative services aim to prevent injury, maintain/return the ability to perform a skill that had been lost/impaired, and improve skills needed for daily activities. For more information, feel free to reach out to us directly or visit.